Frequently Asked Questions
Everything you need to know about our fair trade fashion and your order.
What makes GOEX Apparel different from other clothing brands?
We are a fair trade company dedicated to sustainable jobs. Our apparel is crafted using premium materials like USA-grown cotton and recycled polyester, ensuring both ethical production and superior quality.
How long will it take for my order to ship?
Standard orders typically process within 1-2 business days. Shipping times vary by location but generally arrive within 3-7 business days via standard ground shipping.
What is your return and exchange policy?
We want you to love your gear. If you are not satisfied, you can return or exchange unworn and unwashed items within 30 days of purchase. Please note that custom-printed items are final sale.
How should I care for my GOEX garments?
To maintain the longevity of your apparel, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid using bleach or ironing directly on printed graphics.
Do you offer bulk or wholesale ordering for organizations?
Yes! We specialize in custom screen printing and wholesale blanks for businesses, events, and non-profits. Contact our sales team for a custom quote and volume pricing.
Are your products eco-friendly?
Sustainability is at our core. We utilize recycled plastic bottles in our tri-blend fabrics and prioritize low-impact manufacturing processes to reduce our environmental footprint.