Returns & Exchanges

At GOEX Apparel, we want you to love your fair trade products, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed items. Our goal is to ensure your satisfaction while maintaining our commitment to sustainable and ethical fashion.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.